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Refund Policy

Refund Policy

At Embrun Shine and Detail, customer satisfaction is our top priority. If you are not completely satisfied with the service you received, please let us know—we’re here to make it right.

 

Refund Eligibility

We offer refunds or service redos in the following situations:

  • If the service was not performed as described or advertised.

  • If there was a mistake or issue caused by our team.

  • If a prepaid service (e.g. a package or membership) is canceled within 7 days of purchase and has not been used.

 

Non-Refundable Services

  • Services that have already been fully completed and met the agreed-upon standards.

  • Gift cards and promotional offers.

  • Memberships or packages that have been partially used.

 

Requesting a Refund

To request a refund or re-service, please contact us within 48 hours of your visit. Provide your receipt (or proof of purchase) and a brief description of the issue. We’ll review your request and do our best to resolve it promptly.

📧 Email: embrunshineanddetail@hotmail.com
📞 Phone: 613 443-4898

Thank you for choosing Embrun Shine and Detail. We appreciate your business and look forward to serving you again

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